Privacy Policy

Our website address is grupolafamilia.es.

The information below explains the legal and regulatory restrictions in relation to Grupo La Familia. If you accept the conditions below and wish to enter the website this page constitutes a binding legal agreement.

Please read this policy carefully which may be subject to change without notice. Your continued use of the website following any changes will mean that you accept such changes. If you do not agree to the policy, or you are resident in a jurisdiction (e.g. the United States) where access to the site and information contained therein is not permissible, please exit the website. Grupo La Familia cannot be responsible for any misrepresentations you may make in gaining unauthorised access to the site.

The information on this website is issued by Grupo La Familia.

Grupo La Familia, with address in Calle Fresa 89, 29603 Marbella, Málaga, Spain and with e-mail address dpd@grupolafamilia.es (hereinafter referred to as the “Company”) informs users in compliance with Article 5 of Law 15/1999 of 13 December 1999 on the Protection of Personal Data (hereinafter referred to as “LOPD”) of its policy on the protection of personal data so that they may decide expressly, freely and voluntarily, if they wish to provide the personal data that is requested on the website to the Company for the provision of their services.

This notice also informs users of the incorporation of collected data into a file that has been duly registered with the General Registry of Data Protection. The file is owned and managed by the Company and holds data in accordance with the specified purposes and other provisions set out in this privacy policy, to which you give us your express and unequivocal consent.

Data collection and intended uses

The collection of personal data occurs through receipt of transmitted data, either via a contact form contained in the website or e-mail.

The data being requested is adequate, relevant and not excessive in relation to the scope, aims and specific, explicit and legitimate services of the Company. Forms must be filled in with data that is truthful, accurate, complete and current, with awareness that damages might arise due to defective completion of the form with false, inaccurate, incomplete or out of date information.

Company’s and personal data

Requests for information from companies and individuals received through the submission of information request forms or other types of information requests, to the person in charge of the file will be treated in such a way as to facilitate the request and to provide information about our services and current and future products that may be of interest.

Expressly accepting the data processing for the purposes mentioned above, means pressing the “SEND” button in the information request form (or any other given option for sending the data) in accordance with the requirements Article 21 of Law 34/2002 on Information Society and Electronic Commerce, for sending commercial communications by e-mail and other equivalent electronic media.

Users may object to the processing of their data with the above-mentioned purposes, by writing to the address of the Company, including in each case proof of identity in order to exercise this right of opposition.

Security measures

The Company has adopted the correct security levels for the protection of personal data that are required by the current legislation on data protection, installing the necessary technical and organisational measures to prevent loss, misuse, alteration, unauthorized access and other possible risks.

Similarly, the Company agrees to comply with the obligation of secrecy regarding the data contained in the computerised records as defined by the applicable data protection laws. In particular, the Company has signed the appropriate confidentiality and protection of data agreements with all third parties who have access to personal data held by the Company pursuant to the provisions of Article 12 of LOPD, committing these third parties to processing the data for the sole purpose of providing the services contracted by the Company and to adopting appropriate computer and organisational security measures. The Company reports that data collected from the website takes place in a technological environment and that it applies high levels of security and confidentiality in the transmission of information. Nevertheless, the user must be aware that Internet security measures are not foolproof.

The user or the person representing him may, at any time, exercise the right of access, rectification, cancellation and, where appropriate, opposition in accordance with the LOPD and other applicable regulations. These rights can be exercised by notice in writing to the Company:

Grupo La Familia
Calle Fresa 89
29603 Marbella
Málaga
Spain

or via e-mail to: dpd@grupolafamilia.es.

The Company reserves the right to amend this data privacy policy to adapt to new or amended legislation and case law and any interpretation of this legislation that may be published by the Spanish Agency of Data Protection. In this case, the Company will announce these changes on the website well in advance of its implementation.